Privacy Policy

1. Introduction

Clarivaut, Inc. ("Clarivaut," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare compliance platform and services.

As a healthcare technology provider based in the United States, we understand the sensitivity of the information we handle and maintain strict compliance with HIPAA, CCPA, and other applicable federal and state privacy regulations.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, organization)
• Contact information for communications
• Payment and billing information
• Healthcare claims and compliance data you submit for analysis
• Communications with our support team

2.2 Information Collected Automatically

• Device and browser information
• IP address and location data
• Usage patterns and platform interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our compliance services
• Process and analyze healthcare claims data
• Generate compliance reports and recommendations
• Communicate with you about our services
• Process payments and maintain accounts
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations (under strict confidentiality agreements)
• Legal authorities when required by law
• Business partners with your explicit consent
• Successors in the event of a merger or acquisition

5. HIPAA Compliance

Clarivaut is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, physical, and technical safeguards to protect Protected Health Information (PHI). We enter into Business Associate Agreements (BAAs) with all healthcare provider customers as required by HIPAA.

6. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal information we collect, use, and disclose about you.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You can opt out of the sale of your personal information. Note: We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at privacy@clarivaut.com or call +1 (816) 639-5580.

7. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for data in transit and at rest
• SOC 2 Type II compliant infrastructure
• Regular security audits and penetration testing
• Access controls and authentication measures
• Employee training on data protection

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Healthcare-related data is retained in accordance with applicable federal and state healthcare record retention requirements. You may request deletion of your data subject to legal retention requirements.

9. Your Rights

Depending on your state of residence, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data (subject to legal requirements)
• Data portability
• Opt-out of marketing communications
• Withdrawal of consent

10. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.

11. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: